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Frequently Asked Questions About the VIP Club

The New Jersey Lottery’s VIP Club is a FREE service that offers members the ability to stay up-to-date emails, push notifications or an exclusive text program. Members can opt to receive Daily Winning Numbers notification, early notifications regarding new games, and chances to be entered in Sweepstakes and Opt-In Drawings. And from time to time, VIP Club members will receive discounts or FREE coupons for New Jersey Lottery products, and occasionally be asked for their opinions via short survey emails. VIP Club members always have the option to select the type of messages they wish to receive and may opt-out of notifications at any time.


Click on "Forgot Password?" Enter your email address and then click on NEXT. Type in the answer to the Security Question that you set up when you registered for the VIP Club and click on SUBMIT. Your password will be emailed to you.

If you are having problems signing in to the VIP Club, you can call NJ Lottery Website/VIP Club Customer Service at 1-877-789-4935 or email us at vipclub@njlottery.com

You MUST be a member of the NJ Lottery VIP Club to submit non-winning ticket entries for Million Dollar Replay and Lottery Bonus Zone second chance promotions. Entries into second chance drawings are not accepted via the U.S. mail or any other method. Entering non-winning tickets online is an option available only to VIP Club members.

Frequently Asked Questions About Million Dollar Replay

Million Dollar Replay allows VIP Club members to enter eligible, non-winning Scratch-Offs into quarterly second chance drawings for a chance to be selected as one (1) of four-hundred (400) semi-finalists who win a $250 prize and entry into the yearly Grand Prize Drawing for a chance to win one (1) of fifteen (15) prizes ranging from $10,000 up to $1,000,000.

The first thing you should do is check to make sure the Scratch-Offs game you are trying to enter is listed on the Eligible Games table for Million Dollar Replay.  If it is one of the Eligible Games and you are still receiving the error message, make sure you are entering the correct serial number. The correct serial number is the 14-digit number located under the latex covering in the play area of each ticket. When entering the serial number, do not include the "dash.".  If you are you are still receiving an error message, email an image of the ticket with all the latex removed from the play area and both serial numbers clearly visible to vipclub@njlottery.com with an explanation of the type of problem you are having so that we can look into the issue.

Send an email to vipclub@njlottery.com and let us know what problem you are experiencing. We will assist you via return email. The more details you can provide about your problem, the better chance we will have of quickly resolving the problem. 

First, check your list of previously submitted entries on the MY ENTIRES tab on the Million Dollar Replay webpage to make sure that the ticket has not already been entered by you. If it is not on your list of entries, email us at vipclub@njlottery.com as soon as possible. Please include an image of any tickets for which you received the "already been entered" message, and we will advise you of next steps.

All the entries you submit are kept on a list found on the MY ENTRIES tab on the Million Dollar Replay webpage. Click on the date next to the entry you want to change. Please note that after a drawing deadline has passed, entries for that drawing are locked in and cannot be changed or deleted.

Questions about entries and tickets 

NO. Entries that are submitted for a drawing are good only for that drawing. Entering another drawing requires different non-winning Scratch-Offs. 

NO. Entries are valid for ONE drawing only. To participate in each drawing you must enter new Scratch-Offs. 

Entries submitted after a Million Dollar Replay quarterfinalist drawing deadline date are automatically entered into the next quarterfinalist drawing. 

Each time you submit an entry, a record of your entry appears in the MY ENTRIES tab on the Million Dollar Replay webpage. You can check the entries that appear there against the tickets you are holding. 

When you submit your entry, a record of it shows up on the MY ENTRIES tab on the Million Dollar Replay webpage. If the entry is recorded there, you can be assured that it is in entered in to a drawing. All previous entries will also be recorded on the MY ENTRIES tab for your reference. 

NO. Hang on to the tickets that you have entered and keep them safe. The New Jersey Lottery DOES NOT require you to submit the actual ticket(s) that made up your winning entry. However, the New Jersey Lottery DOES recommend you retain the actual ticket(s) that made up your winning entry in case further validation of your entry is required.

YES. There are no restrictions for out-of-state players. Anyone 18 years of age and older is eligible to participate in VIP Club second chance drawings.  

We recommend that you retain your ticket entries for at least sixty (60) days following a drawing. Even if you do not win a prize, you could be selected as an alternate if a prize winner is disqualified. The New Jersey Lottery DOES NOT require you to submit the actual ticket(s) that made up your winning entry. However, the New Jersey Lottery DOES recommend you retain the actual ticket(s) that made up your winning entry in case further validation of your entry is required.

Only entries made online through the New Jersey Lottery VIP Club are eligible for entry into a MILLION DOLLAR REPLAY drawing. NO MAIL-IN ENTRIES ARE ALLOWED. Entries received at any other website are not eligible.

Effective January 1, 2020 there is a limitation of 25 entries per day excluding promotional entries, the New Jersey Lottery reserves the right to limit the number of entries any one individual may enter during a twenty-four hour period or other given time period.

We see this as leveling the playing field.  Every day we strive to ensure the integrity of all our games and promotions, including Million Dollar Replay (MDR).  Unfortunately, some MDR participants actively search for other participants’ discarded Scratch-Off tickets, and in the past they have submitted thousands of codes into MDR.  We are also aware that if a player purchases thousands of dollars in Lottery tickets per month, then this may be a strong indication of a problem gambling issue.  As a World Lottery Association certified Level 4 member, we want to curb potential problem gambling.  If you or someone you know has a gambling problem, please have them call the Problem Gambling toll-free hotline at 1-800-GAMBLER.

Questions about winners 

If your entry is selected, you will receive a Winner Notification in the "MY NOTIFICATIONS" section in your NJ Lottery VIP Club account. We also recommend you check the Winners List on the RESULTS AND WINNERS tab on the Million Dollar Replay webpage.

After each drawing, the winning entries must be reviewed and verified for eligibility. The winners' information needs to be certified by an independent auditor before posting on the website. 

It's the luck of the random drawing that determines who wins and who doesn't. With millions of entries received for each drawing, your chances of winning are solely based on luck. 

Winners are randomly selected from all entries received for each drawing. The drawing procedures have been audited and approved by an independent auditor.  More information about how Million Dollar Replay Drawings are conducted can be found in the Million Dollar Replay Game Rules.  

Your odds of winning are based on the total number of entries received for the drawing and the total number of entries you submitted for that drawing.

Questions about prizes 

Upon receipt of your claim, your claim will go through a validation process.  Once the drawing has been certified by an independent auditor, checks will be processed.  Please allow 60 days from the date the drawing is certified for receipt of your prize.

If it has been more than 60 days from the date the drawing was certified and you have not received your prize payment, please contact the Lottery at 1-800-222-0996.

Frequently Asked Questions About Collect 'N Win

You can collect symbols on your smartphone, tablet or computer. On your smartphone or tablet, you can visit the website or you can download the Collect 'N Win app and then you can scan the barcode on your eligible Draw Game ticket. Or, you can enter your Draw Game ticket number by visiting the Collect 'N Win website. Symbols will be awarded for each eligible ticket number. When you collect all six symbols on any of the game cards, you will earn one entry into the next eligible drawing. Non-winning entries will not carry over from drawing to drawing. Visit the login page to select your lottery and register to play.

An eligible ticket is any valid, non-canceled $1+ New Jersey Lottery Draw Game ticket (i.e. Pick-3, Pick-4, Jersey Cash 5, Pick-6, Mega Millions, Powerball, Fast Play, CASH4LIFE, Quick Draw, CASH POP and any such Draw Game which becomes active during the promotional period) and entered within sixty (60) days of purchase during the promotional period.

Single tickets do not constitute a drawing 'entry' -- entries are generated after a six symbol card is completed. Each ticket entered or scanned will randomly generate symbols and that will be placed on the next available space in any of your game cards.

The scanner is sensitive to light. Try to move the ticket into a lighter room. Also place the ticket on a flat surface, rather than holding it in your hand, to avoid movement or shaking of the image. If the barcode is smudged, damaged or otherwise illegible, it could affect the registration of the scan. If that is the case, enter the ticket number manually.

Symbols are awarded at a ratio of 1 to $1 dollar of ticket value. A minimum $1 purchase price is necessary to generate a symbol. So if you purchase a $20 Draw Game ticket, you will get 20 random symbols from that single ticket. The symbols will be randomly selected from the 6 available and placed randomly on any of the 4 open gamecards. Duplicate symbols are added to the next available card until all 4 cards are covered by that symbol. If any symbol is occupying a space on all four cards, it will not be generated again until one of those spaces opens up again. Spaces are opened after a card has been filled with all 6 symbols and converted into an entry.

If you don't have a smartphone or tablet you can manually enter your ticket numbers by visiting the Collect 'N Win webpage on the New Jersey Lottery website.


No. You are not required to retain your tickets. However, all entries are subject to validation and may be disqualified if eligibility requirements are not met.

You can log into your VIP Club account from a public computer at your local library. Just remember to log out after you are finished using a public computer. If you have a smartphone, you can enter via the browser on the phone or download the app from the app store.

While the lottery does offer promotions from time to time that do not require a computer, the Collect 'N Win Promotion requires players to enter their ticket numbers using a smartphone, tablet or a computer.

Use the 19-digit ticket number found at the bottom of the ticket just below and to the right of the long barcode. You can manually enter that 19-digit number (without dashes) on the website or you can scan the barcode with the mobile app.

A player and their household may only win one $10,000 prize in a 12- month period. A player and household may only once per drawing.

No, New Jersey Lottery retailers are not eligible to participate. Any individual residing in the same household as an active New Jersey Lottery retailer shall be disqualified.

Winners will be notified via email from support@collectwin.com and posted on the website. Please allow four (4) to six (6) weeks for prize fulfillment. Winners will have 30 days to return the required forms before forfeiting their prize.


The e-certificates are from GiftCertificates.com (now Tango Card) that allow the winner to select gift cards from a list of major retailers in multiple categories like dining, clothing, entertainment and more.

If you are an e-certificate prize winner, you will simply receive your e-certificate prize via email upon fulfillment that will instruct you on how to make your selections and use your certificate. The email will come from TangoCard.com with a subject "Your New Jersey Lottery Collect 'N Win e-Certificate Prize". We do not send confirmation emails to notify $100 e-certificate prize winners prior to sending the prize. Please allow four (4) to six (6) weeks for the e-certificate prize delivery.

Two people from the same household can win a prize if they do not win in the same drawing. If two winners are drawn from the same household in one drawing, the second winner will be disqualified.

Frequently Asked Questions About Lottery Bonus Zone

The Lottery Bonus Zone allows VIP Club members to enter certain, eligible, non-winning Scratch-Offs into a second chance drawing to win exclusive prize packages.

Only certain non-winning New Jersey Lottery Scratch-Offs are eligible.  Check the ELIGIBLE GAMES tab on the Lottery Bonus Zone webpage for a list of Scartch-Offs that are eligible for entry into a Lottery Bonus Zone drawing. 

YES! You may enter a drawing as many times as you wish, however, each entry requires the use of separate eligible, non-winning Scratch-Offs.

When you submit an entry, a record of it appears on the MY ENTRIES tab in the Lottery Bonus Zone webpage. If the entry is recorded there, you can be assured that it is entered in to the drawing.

NO. Only entries submitted during the entry period for one of the drawings are included in that one drawing.

Only entries made online through the New Jersey Lottery VIP Club are eligible for entry into a Lottery Bonus Zone drawing. NO MAIL-IN ENTRIES ARE ALLOWED. Entries received at any other website are not eligible.

Your odds of winning are based on the total number of entries received for the drawing and the total number of entries you submitted for that drawing.

Questions About Winners

If your entry is selected, you will be notified via email using the contact information in your VIP Club account, so please make sure that all your information is up to date. We also recommend you check the winners list on the RESULTS AND WINNERS tab on the Lottery Bonus Zone webpage, approximately one week after each drawing. 

After each drawing, the winning entries must be reviewed and verified for eligibility. The winners' information needs to be certified by an independent auditor before posting on the website. 

Winner names and hometowns are posted on the RESULTS AND WINNERS section RESULTS AND WINNERS section in the Lottery Bonus Zone page following the validation of winners, approximately one week after each drawing. Also, while we cannot guarantee delivery of emails for reasons beyond our control, we do send emails to all drawing winners whose entries were submitted via the Internet. 

It's the luck of the random drawing that determines who wins and who doesn't. With thousands of entries received for each drawing, your chances of winning are solely based on luck.

Winners are randomly selected from all entries received for each drawing. The drawing procedures have been audited and approved by an independent auditor. 

Your odds of winning are based on the total number of entries received for the drawing and the total number of entries you submitted for that drawing.

Questions About Lottery Bonus Zone Prizes

There is nothing you need to do if you win a MERCHANDISE PRIZE PACK. If your name is listed on the RESULTS AND WINNERS tab ON THE Lottery Bonus Zone screen, your prize pack will be shipped directly to the address in your VIP Club account, so please make sure that all your information is up to date. Use the Feedback form on the website for any questions related to prizes.

YES. Trip Winners shall receive a W2G form in the amount of the prize value not inclusive of taxes. Each Trip Winner shall be responsible for any taxes related to the prize winnings.

FREQUENTLY ASKED QUESTIONS ABOUT Opt-In SWEEPSTAKES DRAWINGS

Sweepstakes and Opt-In Drawings are available exclusively to VIP Club members who have selected to receive “Sweepstakes and Opt-In Drawings” emails from the New Jersey Lottery. By clicking on the identified link in an Opt-In Drawing email or following the instructions within the body of an Opt-In Sweepstakes email, you will be entered in a drawing for the prize named in the email. You may also SIGN IN to your VIP Club profile, go to the “Opt-In Sweepstakes” page and click on the identified button, if available. A winner will then be selected only from those who have “opted in.”

Simply do not click on the “Enter Here” link and delete the email. Entry will only be for those who specifically click on the link.

Many VIP Club emails are sent out as bulk emails and according to email settings with service providers, some emails may arrive at different times in the day. You or your email service provider may have set preferences on your email service to prevent you from receiving bulk emails in a timely manner. Please contact your email service provider if you have questions about how your emails are being delivered. It is also respectfully suggested that you add vipclub@njlottery.com to your contacts list to help ensure delivery.